A set of principles for conducting and evaluating interpretive field studies in information systems
MIS Quarterly - Special issue on intensive research in information systems
Enterprise resource planning: cultural fits and misfits: is ERP a universal solution?
Communications of the ACM
Knowledge management at Ernst & Young UK: getting value through knowledge flows
ICIS '00 Proceedings of the twenty first international conference on Information systems
ACM SIGMIS Database - Special issue on critical analyses of ERP systems: the macro level
Electronic Trading and Work Transformation in the London Insurance Market
Information Systems Research
The Assimilation of Knowledge Platforms in Organizations: An Empirical Investigation
Organization Science
An empirical investigation of KM styles and their effect on corporate performance
Information and Management
Information Systems Research
Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
Journal of Management Information Systems
Representations and actions: the transformation of work practices with IT use
Information and Organization
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Inspired by the proposition that ''Enterprise IS configurations chosen by the organisations will encode institutionalised principles into these systems'' (Gosain, 2004, p. 169), this study seeks to draw attention to potential sources of misalignment between knowledge management (KM) software and the implementing organisation from an institutional theory perspective. Using a case of a global consultancy firm, the study elucidates such misalignments as the consequence of different institutional contexts where technology developers and adopters operate. This study demonstrates how institutional forces affect the implementation project and provides some lessons learned for organisations that are rich in high-value text-based knowledge for making decisions.