A process model for the control of information system development projects
ICIS '89 Proceedings of the tenth international conference on Information Systems
ICIS '91 Proceedings of the twelfth international conference on Information systems
ACM Transactions on Information Systems (TOIS) - Special issue on social science perspectives on IS
Sequential patterns in information systems development: an application of a social process model
ACM Transactions on Information Systems (TOIS)
Implementing SAP R/3 (2nd ed.): how to introduce a large system into a large organization
Implementing SAP R/3 (2nd ed.): how to introduce a large system into a large organization
Assessing the impact of integrating business planning and IS planning
Information and Management
Growing systems in emergent organizations
Communications of the ACM
Rigor and relevance in MIS research: beyond the approach of positivism alone
MIS Quarterly - Special issue on intensive research in information systems
Journal of Global Information Management
Enterprise resource planning: ERP adoption by European midsize companies
Communications of the ACM
Enterprise resource planning: multisite ERP implementations
Communications of the ACM
Post-merger systems integration: the impact on IS capabilities
Information and Management
Information Systems Development Methods and User Participation: A Contingency Approach
Proceedings of the IFIP WG8.2 Working Group on Information Systems Development: Human, Social, and Organizational Aspects: Human, Organizational, and Social Dimensions of Information Systems Development
User Participation in Information System Development: Moderation in All Things
Proceedings of the IFIP WG8.2 Working Group on Information Systems Development: Human, Social, and Organizational Aspects: Human, Organizational, and Social Dimensions of Information Systems Development
The implementation of business process reengineering
Journal of Management Information Systems - Special section: Toward a theory of business process change management
IT-based innovation in a digital economy: a social learning perspective
ICEC '04 Proceedings of the 6th international conference on Electronic commerce
European Journal of Information Systems - Special section: PACIS 2004
Enterprise Resource Planning (ERP) in a construction company
International Journal of Business Information Systems
The implementation and deployment of an ERP system: An industrial case study
Computers in Industry - Special issue: Current trends in ERP implementations and utilisation
Proceedings of the 2010 conference on Bridging the Socio-technical Gap in Decision Support Systems: Challenges for the Next Decade
Perceived Audit Quality from ERP Implementations
Information Resources Management Journal
International Journal of Information Management: The Journal for Information Professionals
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Different views on change and IT- related outcomes have been proposed in the literature. Most privilege the technological deterministic and organizational imperative positions. This article introduces two types of process views on change arising from designers' inability to forecast the impacts of ERP on work and governance:• a dialectical process due to the lack of perceived leeway by the actors, and• a teleological process view, where actors feel they have more leeway and where they try to take advantage of technological effects that they feel they can controlBuilding on the concept of enactment and on the nature of conflicts, this work demonstrates the necessity to articulate these views in a theoretical framework describing the dynamics of ERP projects.This framework is employed to interpret problems arising from ERP choice and implementation in the French context. During the "chartering phase," the deterministic vision dominates the perceptions of designers. During the "project phase," the designers come closer to the organizational imperative view when they customize the system and make integration/differentiation choices. During the "shakedown" and subsequent phases, organizational outcomes are often not realized because of job and governance conflicts with end users.