The logic of electronic markets
Harvard Business Review
Informational environments: organizational contexts of online information use
Journal of the American Society for Information Science and Technology
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
InterShop: enhancing the vendor/customer dialectic in electronic shopping
Journal of Management Information Systems - Special section: Navigation in information-intensive environments
Consumer reactions to electronic shopping on the world wide web
International Journal of Electronic Commerce
Supply, demand and ICT-based services: A local level perspective
Telecommunications Policy
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Building an advanced national information technology infrastructure can provide a competitive advantage for the countries that develop it as well as for the companies that operate in those countries. This article describes the development of the French national videotex system T茅l茅tel, also known as Minitel. The factors-technical and political-that make T茅l茅tel successful are explained and contrasted against other national videotex systems that became commercial failures. Political intrigue, technical capability, creative choices, and the deep pockets of a government-owned utility are all part of the T茅l茅tel story.