An empirical study of the impact of user involvement on system usage and information satisfaction
Communications of the ACM - The MIT Press scientific computation series
Computer anxiety in management: myth or reality?
Communications of the ACM
Organizational factors affecting the success of end-user computing
Journal of Management Information Systems
Training end users: an exploratory study
MIS Quarterly
Factors of success for end-user computing
Communications of the ACM
A tool for measuring analysis end user computing
Information Processing and Management: an International Journal
The measurement of end-user computing satisfaction
MIS Quarterly
Microcomputer applications: an empirical look at usage
Information and Management
User cube: a taxonomy of end users
Communications of the ACM
A discrepancy model of end-user computing involvement
Management Science
A study of personal computer utilization by managers
Information and Management
ACM SIGCPR Computer Personnel
Task uncertainty and the use of computer technology
Information and Management
An assessment of the prototyping approach to information systems development
Communications of the ACM
Composing letters with a simulated listening typewriter
Communications of the ACM
The management of end user computing
Communications of the ACM
The measurement of user information satisfaction
Communications of the ACM
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This paper investigates the relationship between end-user computing (EUC) ability and the use of information systems (IS). Using user's two belief constructs -- perceived ease of use and perceived usefulness -- as intervening variables, this paper proposes a causal model of how computing ability influences IS use. This study found that end-users' computing abilities exert significant and direct effects on their beliefs on the ease of use/usefulness of IS, and these beliefs, in turn, influence their usage behavior. This empirical result supports the assumption that perceived ease of use and perceived usefulness intervene the impact of computing ability on subsequent IS use.