End-user computing: are you a leader or a laggard
Sloan Management Review
Information technology assessment and adoption: understanding the information centre role
SIGCPR '85 Proceedings of the twenty-first annual conference on Computer personnel research
Expansion and control of end-user computing
Journal of Management Information Systems
Strategies for end-user computing: An integrative framework
Journal of Management Information Systems
Growth stages of end user computing
Communications of the ACM
Factors of success for end-user computing
Communications of the ACM
Strategies for managing end user computing
Journal of Systems Management
Information technologies for the 1990s: an organizational impact perspective
Communications of the ACM
Effective management of end-user computing: a total organization perspective
Journal of Management Information Systems
Computing the future: a broader agenda for computer science and engineering
Computing the future: a broader agenda for computer science and engineering
SIGCPR '92 Proceedings of the 1992 ACM SIGCPR conference on Computer personnel research
Management control of end-user computing a description of research in progress
SIGCPR '92 Proceedings of the 1992 ACM SIGCPR conference on Computer personnel research
The management of end-user computing: status and directions
ACM Computing Surveys (CSUR)
A critque of the stage hypothesis: theory and empirical evidence
Communications of the ACM
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To date, little research has been directed at the management infrastructure for end-user computing (EUC) from an organization design perspective. This study reports on the testing of a previously published contingency model in which two different structural forms are modeled for four states of EUC implementation: (1) an organic design (characterized by a decentralized, highly participatory form of decision making with loose controls), and (2) a mechanistic design (characterized by centralized decision making with a more tightly controlled form of management). Based on questionnaire data from 63 companies, statistical support is found for only the two states of EUC implementation for which a mechanistic design is modeled. Although only moderate support for this contingency model is found, the results of this study provide additional evidence for the effectiveness of a more controlled approach to EUC management under a low EUC growth objective at an early stage of implementation. This finding has important implications for other EUC management models and organization design options for assimilating new information technologies in general. The article concludes with recommendations for future empirical research, including a revised contingency model.