Principles of information systems for management (2nd ed.)
Principles of information systems for management (2nd ed.)
Application Development without Programmers
Application Development without Programmers
Growth stages of end user computing
Communications of the ACM
End-user computing by top executives
ACM SIGMIS Database
MIS as change agent: an extension of innovation diffusion theory
SIGCPR '92 Proceedings of the 1992 ACM SIGCPR conference on Computer personnel research
Organization designs for the management of end-user computing: reexamining the contingencies
Journal of Management Information Systems - Special issue: Information technology and organization design
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This paper reports the results of a study of the impact of end user computing strategies, and in particular organizational Information Centre activities, upon an organization's information technology assessment and adoption process. Over 40 managers in ten organizations were interviewed using a discussion questionnaire. The purpose of the interviews was to probe, in a semi-structured way, various aspects of the roles played by these firms' Information Centres in identifying, assessing and absorbing new information technology into the firm. It was found that the impact of Information Centres on technology absorption could be broadly characterized using two constructs: Acceleration (the rate at which new technology is introduced) and Control (the variety of choices made possible to users of the technology). By considering Acceleration and Control together, four different states are identified and characterized. Typical growth patterns through the different states are described, based on actual histories from the companies studied. Also, the major factors that influence end user computing strategies, and the various tactics available for implementing user computing as a function of the various states, are delineated.