Rethinking end-user training strategy: applying a hierarchical knowledge-level model

  • Authors:
  • Maung K. Sein;Robert P. Bostrom;Lorne Olfman

  • Affiliations:
  • -;-;-

  • Venue:
  • Journal of End User Computing - Special issue on end user computing: clarity, change, choice
  • Year:
  • 1999

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Abstract