Beyond the information center: an instrument to measure end-user computing support from multiple sources

The status of helpdesk support

Communications of the ACM - Internet abuse in the workplace and Game engines in scientific research

Comprehensive bibliography

Advanced topics in end user computing

A dynamic model of end-user computing

Advanced topics in end user computing

Comprehensive bibliography

Advanced topics in end user computing

Measuring the Performance of Information Systems: A Functional Scorecard

Journal of Management Information Systems

Construct Validity Assessment in IS Research: Methods and Case Example of User Satisfaction Scale

Journal of Organizational and End User Computing