Artificial Intelligence
The expert system life cycle: what have we learned from software engineering?
SIGBDP '90 Proceedings of the 1990 ACM SIGBDP conference on Trends and directions in expert systems
A knowledge-based assistant for performance reports
IEA/AIE '90 Proceedings of the 3rd international conference on Industrial and engineering applications of artificial intelligence and expert systems - Volume 1
The implementation of expert systems: a survey of successful implementations
ACM SIGMIS Database
Knowledge management through end user developed expert systems: potential and limitations
Advanced topics in end user computing
Advanced topics in end user computing
A knowledge-based system within a cooperative processing environment
IAAI'92 Proceedings of the fourth conference on Innovative applications of artificial intelligence
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The development of five expert systems of varying complexity is described. The five expert systems are: FAST, a system for the performance tuning of a large software system; Maven, a system for assigning Bellcore's Common Language equipment codes; GADS, a diagnostic shell for constructing hot-line support applications; Bellcore's OS-Assist system, a support tool for managers in directory-assistance offices; and Planner, a planning tool for determining calls setup signaling. The systems are briefly characterized and the lessons learned during development are summarized.