Trust breaks down in electronic contexts but can be repaired by some initial face-to-face contact
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Effects of four computer-mediated communications channels on trust development
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Trust without touch: jump-start trust with social chat
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Using linguistic features to measure presence in computer-mediated communication
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Multiview: improving trust in group video conferencing through spatial faithfulness
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Do strangers trust in video-mediated communication?
Proceedings of the 2009 international workshop on Intercultural collaboration
Image, appearance and vanity in the use of media spaces and video conference systems
Proceedings of the ACM 2009 international conference on Supporting group work
Exploring trust in group-to-group video-conferencing
CHI '11 Extended Abstracts on Human Factors in Computing Systems
| Hi-index | 0.00 |
In this paper we describe a quantitative study of a group-to-group videoconferencing environment called GColl that provides a compromise between the need for preserving non-verbal cues and the requirements of low-cost and flexibility. We have compared the task process and outcome of participants interacting over an environment analogous to common commodity solutions, those using face-to-face communication, and groups communicating over GColl. Our results demonstrate that it is possible to design a group-to-group collaboration environment with modest technical requirements and low overall cost that still shows measurable advantages over the common environment in its ability to support trust in social dilemma games.