Using a human face in an interface
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Trust breaks down in electronic contexts but can be repaired by some initial face-to-face contact
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Effects of four computer-mediated communications channels on trust development
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Shiny happy people building trust?: photos on e-commerce websites and consumer trust
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
International Journal of Human-Computer Studies
On-line trust: concepts, evolving themes, a model
International Journal of Human-Computer Studies - Special issue: Trust and technology
An empirical investigation of online consumer purchasing behavior
Communications of the ACM - Mobile computing opportunities and challenges
Toward a more robust theory and measure of social presence: review and suggested criteria
Presence: Teleoperators and Virtual Environments
Persuasive effects of embodied conversational agent teams
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: intelligent multimodal interaction environments
Promoting new patterns in household energy consumption with pervasive learning games
PERSUASIVE'07 Proceedings of the 2nd international conference on Persuasive technology
Is it me or is it what i say? source image and persuasion
PERSUASIVE'07 Proceedings of the 2nd international conference on Persuasive technology
Ethics and Information Technology
| Hi-index | 0.00 |
Trust is considered to reduce uncertainty, and, therefore, is a prerequisite for people to engage in online transactions. Social presence potentially bridges the discrepancy between offline and online commerce in terms of face-to-face interaction. These concepts are often studied under the assumption that social presence in itself increases trust. In addition, these studies typically treat trust as a unidimensional concept. The proposed research targets the influence of social presence on trust by taking account of the multidimensional nature of the latter, as well as the attributions made to the salient person. It is expected that behavioural information, i.e., the expressed preference of a referent in a product choice task, will only affect social trust dimensions if the salience of this referent is increased by means of displaying an image. Data will be available at the time of the conference.