Learning networks: a field guide to teaching and learning online
Learning networks: a field guide to teaching and learning online
Trust breaks down in electronic contexts but can be repaired by some initial face-to-face contact
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Distance learning through distributed collaborative video viewing
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Bowling alone: the collapse and revival of American community
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Effects of four computer-mediated communications channels on trust development
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Trust without touch: jumpstarting long-distance trust with initial social activities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Knowledge Capitalism: Business, Work, and Learning in the New Economy
Knowledge Capitalism: Business, Work, and Learning in the New Economy
Digital University: Reinventing the Academy
Digital University: Reinventing the Academy
Human-Computer Interaction
Emergent leadership in small groups using computer-mediated communication
CSCL '02 Proceedings of the Conference on Computer Support for Collaborative Learning: Foundations for a CSCL Community
HCI in the so-called developing world: what's in it for everyone
interactions - Winds of change
Building Human Capacity Locally through Hybrid Distance Learning: A Haitian Case
ICALT '05 Proceedings of the Fifth IEEE International Conference on Advanced Learning Technologies
Teaching globalization, globally: A 7-year case study of south africa--u.s. virtual teams
Information Technologies and International Development
Exploring the problem domain: a socio-technical ICT design for the developing world
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
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With the increasing use of distributed knowledge work in a range of industrial, scientific, and organizational environments, understanding how to support such work has become increasingly important. From previous field and laboratory studies, we know that a range of socio-technical factors influence performance and satisfaction in distributed teams. Among the most important of these factors are trust, leadership and the level of media richness in the computer-mediated communications environment. We also know that specific socio-technical interventions can help to build trust in CMC environments. However, many of these studies have not taken into consideration sufficiently the impact of cross-national cultural factors on distributed teams. This paper reports the preliminary analysis of a thirteen week qualitative and quantitative quasi-experimental field study of distributed collaborative learning teams, consisting of 35 post-graduate students from four research universities, two in the United States and two in South Africa. These teams completed a series of unstructured strategy and decision-making tasks, using a suite of rich-media CMC tools. Data are reported from participant surveys, narrative evaluation essays, and observations.