Trust breaks down in electronic contexts but can be repaired by some initial face-to-face contact
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting Collaborative Learning by Matching Human Actors
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track1 - Volume 1
Supporting nuance in groupware design: moving from naturalistic expertise location to expertise recommendation
Using social psychology to motivate contributions to online communities
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
On finding things out: situating organisational knowledge in CSCW
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Pruning the answer garden: knowledge sharing in maintenance engineering
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
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Researchers from several different domains have conducted studies about cooperation, and a wealth of different models and theories have been generated as a result. In this paper we describe an initial version of an integrative model for the initiation of cooperation, with the theoretical background from which it was created. Our main goals were to gain a better understanding, organize and structure the most important aspects and recurrent themes that show up in cooperative behavior research, adapting them when necessary. We are especially interested in the initiation of cooperation, and in the determination of factors that lead to the establishment of cooperative endeavors with the final goal of understanding what affects and how to encourage cooperation. A model such as this could be applied to groupware tools to increase the levels of cooperation between users.