Trust breaks down in electronic contexts but can be repaired by some initial face-to-face contact
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The effect of communication modality on cooperation in online environments
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Effects of four computer-mediated communications channels on trust development
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Trust without touch: jumpstarting long-distance trust with initial social activities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Decreasing online 'bad' behavior
CHI '02 Extended Abstracts on Human Factors in Computing Systems
HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
Assessing attractiveness in online dating profiles
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Me, myself and I: The role of interactional context on self-presentation through avatars
Computers in Human Behavior
Making sense of strangers' expertise from signals in digital artifacts
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Learning by seeing: photo viewing in the workplace
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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In an empirical study we investigated how matchmaking for online gaming platforms could benefit from additional implicit information conveyed in profiles that include photos or voice recordings. We used 150 real online gamer profiles (50 text-only, 50 text & photo, 50 text & voice) to elicit gaming partner preferences from 267 online gamers. We found profiles with photos to lead to lower overall preference, indicating that people used them to reject potential partners. Voice recordings did not reduce overall preference but gave participants relevant information for gaming partner choice. We close with recommendations for the design of profile-based matchmaking systems.