Trust breaks down in electronic contexts but can be repaired by some initial face-to-face contact
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Effects of four computer-mediated communications channels on trust development
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Trust without touch: jumpstarting long-distance trust with initial social activities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Decreasing online 'bad' behavior
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Trust and Deception in Mediated Communication
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track1 - Volume 1
On-line trust: concepts, evolving themes, a model
International Journal of Human-Computer Studies - Special issue: Trust and technology
The researcher's dilemma: evaluating trust in computer-mediated communication
International Journal of Human-Computer Studies - Special issue: Trust and technology
In CMC we trust: the role of similarity
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Trust in social Q&A: the impact of text and photo cues of expertise
Proceedings of the 73rd ASIS&T Annual Meeting on Navigating Streams in an Information Ecosystem - Volume 47
Proceedings of the 2011 iConference
Impression formation in mobile communication with Multimedia Caller Identification
International Journal of Mobile Communications
ACES: a cross-discipline platform and method for communication and language research
Proceedings of the 2013 conference on Computer supported cooperative work
Online chronemics convey social information
Computers in Human Behavior
International Journal of Information Technology Project Management
Perceptions of Trust Between Online Auction Consumers
International Journal of Web Portals
Can you see me now?: location, visibility and the management of impressions on foursquare
Proceedings of the 15th international conference on Human-computer interaction with mobile devices and services
Age differences in credibility judgments of online health information
ACM Transactions on Computer-Human Interaction (TOCHI)
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People increasingly rely on social networking websites to initiate personal and professional relationships. This requires that a considerable amount of trust be placed in strangers solely on the basis of their online profiles. This paper examines how the nature of online information affects how trustworthy online daters are perceived. Visual (i.e., photographs) and textual (i.e., "about me" section) information is considered. Results show that textual information elicits the highest ratings of trustworthiness, and that the addition of a photograph decreases daters' perceived trustworthiness. However, the accuracy of trustworthiness impressions is low regardless of the type of information available, because of a truth bias. Results are discussed in terms of (1) hyperpersonal impression formation and the nature of truth bias; and (2) practical implications for building trustworthiness online.