When is a picture not worth a thousand words? The psychological effects of mediated exposure to a remote location

  • Authors:
  • Jennifer Marlow;Laura Dabbish

  • Affiliations:
  • Human-Computer Interaction Institute, Carnegie Mellon University, 5000 Forbes Avenue, Pittsburgh, PA 15213, United States;Heinz College & Human-Computer Interaction Institute, Carnegie Mellon University, 5000 Forbes Avenue, Pittsburgh, PA 15213, United States

  • Venue:
  • Computers in Human Behavior
  • Year:
  • 2014

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Abstract

The Internet has radically decreased the influence of physical distance by allowing people to share images and information about distant places at the click of a button. But we still do not understand how exposure to this information influences our mental conception of places that are far away, and how these effects may change our attitudes towards distant locations. This has implications for both tourism marketers and travelers consulting social media sites for information on destinations. We conducted an experiment to see if exposing participants to one of four mediated representations of an unfamiliar environment impacted their attitudes towards the location. We found that mediated exposure to a distant place positively influenced desire to visit the location through different routes: 3D panoramas heightened feelings of spatial presence which translated into more positive attitudes towards the place, while textual descriptions decreased psychological distance which in turn was associated with more positive attitudes.