Studying the ethical implications of e-trust in the lab

Authors:
Cristina Bicchieri;Azi Lev-On
Affiliations:
University of Pennsylvania, Philadelphia, USA;Institute for Research in the Social Sciences, Stanford University, Stanford, USA and School of Communication, Ariel University Center, Ariel, Israel
Venue:
Ethics and Information Technology
Year:
2011

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CHI '01 Extended Abstracts on Human Factors in Computing Systems
Code: Version 2.0

Code: Version 2.0

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Abstract

The paper presents results of recent laboratory experiments that study if and how computer-mediated communication affects cooperation and trust. It is argued that communication medium does not matter much for trust-building and maintenance, whereas relevant pre-play communication and group size can have a major influence. The implications of the findings for the design of sites that depend on trusting communities are discussed.