Enterprise Knowledge Management and Emerging Technologies
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 03
Harvesting with SONAR: the value of aggregating social network information
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Social tagging roles: publishers, evangelists, leaders
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Motivations for social networking at work
Proceedings of the 2008 ACM conference on Computer supported cooperative work
People Sensemaking and Relationship Building on an Enterprise Social Network Site
HICSS '09 Proceedings of the 42nd Hawaii International Conference on System Sciences
Personality and motivations associated with Facebook use
Computers in Human Behavior
Effects of feedback and peer pressure on contributions to enterprise social media
Proceedings of the ACM 2009 international conference on Supporting group work
When social networks cross boundaries: a case study of workplace use of facebook and linkedin
Proceedings of the ACM 2009 international conference on Supporting group work
Bowling online: social networking and social capital within the organization
Proceedings of the fourth international conference on Communities and technologies
Detecting professional versus personal closeness using an enterprise social network site
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Do you want to know?: recommending strangers in the enterprise
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Proceedings of the 2013 conference on Computer supported cooperative work
Understanding affect in the workplace via social media
Proceedings of the 2013 conference on Computer supported cooperative work
Mining expertise and interests from social media
Proceedings of the 22nd international conference on World Wide Web
The perception of others: inferring reputation from social media in the enterprise
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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Enterprise social media can provide visibility of users' actions and thus has the potential to reveal insights about users in the organization. We mined large-scale social media use in an enterprise to examine: a) user roles with such broad platforms and b) whether people with large social networks are highly regarded. First, a factor analysis revealed that most variance of social media usage is explained by commenting and 'liking' behaviors while other usage can be characterized as patterns of distinct tool usage. These results informed the development of a model showing that online network size interacts with other media usage to predict who is highly assessed in the organization. We discovered that the smaller one's online social network size in the organization, the more highly assessed they were by colleagues. We explain this inverse relationship as due to friending behavior being highly visible but not yet valued in the organization.