Web sites that work: designing with your eyes open
CHI 98 Cconference Summary on Human Factors in Computing Systems
Visual search and reading tasks using ClearType and regular displays: two experiments
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
BlogCentral: the role of internal blogs at work
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Motivations for social networking at work
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Learning by seeing: photo viewing in the workplace
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Enhancing web page readability for non-native readers
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Blogs are an important platform for people to access and share information, particularly in corporate settings where users rely on these systems for their work. However, because a global enterprise is multilingual, not all employees can understand the shared information in these systems easily if the content is written in a user's non-native language. As a result, this research focuses on enhancing the readability of blogs in enterprise social software for this group of users. The pilot user study of Japanese and Chinese bloggers suggest there are two main challenges: finding an interesting blog post to read and encountering difficulties in reading blog posts as currently rendered. Based on these findings, we designed and implemented a Firefox extension, Clearly, which uses web customization techniques to improve these two levels of readability issues.