Social translucence: an approach to designing systems that support social processes
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 1
SuggestBot: using intelligent task routing to help people find work in wikipedia
Proceedings of the 12th international conference on Intelligent user interfaces
Creating, destroying, and restoring value in wikipedia
Proceedings of the 2007 international ACM conference on Supporting group work
Lifting the veil: improving accountability and social transparency in Wikipedia with wikidashboard
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The singularity is not near: slowing growth of Wikipedia
Proceedings of the 5th International Symposium on Wikis and Open Collaboration
A jury of your peers: quality, experience and ownership in Wikipedia
Proceedings of the 5th International Symposium on Wikis and Open Collaboration
The effects of diversity on group productivity and member withdrawal in online volunteer groups
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Impression formation in online peer production: activity traces and personal profiles in github
Proceedings of the 2013 conference on Computer supported cooperative work
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Social production systems such as Wikipedia rely on attracting and motivating volunteer contributions to be successful. One strong demotivating factor can be when an editor's work is discarded, or "reverted", by others. In this paper we demonstrate evidence of this effect and design a novel interface aimed at improving communication between the reverting and reverted editors. We deployed the interface in a controlled experiment on the live Wikipedia site, and report on changes in the behavior of 487 contributors who were reverted by editors using our interface. Our results suggest that simple interface modifications (such as informing Wikipedians that the editor they are reverting is a newcomer) can have substantial positive effects in protecting against contribution loss in newcomers and improving the quality of work done by more experienced contributors.