Lurker demographics: counting the silent
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Conversation and Community: Chat in a Virtual World
Conversation and Community: Chat in a Virtual World
Two case studies of open source software development: Apache and Mozilla
ACM Transactions on Software Engineering and Methodology (TOSEM)
Interactional Coherence in CMC
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 2 - Volume 2
Studying cooperation and conflict between authors with history flow visualizations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Collaborative Authoring on the Web: A Genre Analysis of Online Encyclopedias
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 4 - Volume 04
Becoming Wikipedian: transformation of participation in a collaborative online encyclopedia
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
The Wealth of Networks: How Social Production Transforms Markets and Freedom
The Wealth of Networks: How Social Production Transforms Markets and Freedom
Talk Before You Type: Coordination in Wikipedia
HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
Crowdsourcing user studies with Mechanical Turk
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Articulations of wikiwork: uncovering valued work in wikipedia through barnstars
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Bipartite networks of Wikipedia's articles and authors: a meso-level approach
Proceedings of the 5th International Symposium on Wikis and Open Collaboration
The singularity is not near: slowing growth of Wikipedia
Proceedings of the 5th International Symposium on Wikis and Open Collaboration
Decentralization in Wikipedia Governance
Journal of Management Information Systems
Trust Based Evaluation of Wikipedia's Contributors
ESAW '09 Proceedings of the 10th International Workshop on Engineering Societies in the Agents World X
The work of sustaining order in wikipedia: the banning of a vandal
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Edits & credits: exploring integration and attribution in online creative collaboration
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Visualizing wiki-supported knowledge building: co-evolution of individual and collective knowledge
WikiSym '08 Proceedings of the 4th International Symposium on Wikis
The effects of group composition on decision quality in a social production community
Proceedings of the 16th ACM international conference on Supporting group work
Shepherding the crowd: managing and providing feedback to crowd workers
CHI '11 Extended Abstracts on Human Factors in Computing Systems
Supporting spatial awareness and independent wayfinding for pedestrians with visual impairments
The proceedings of the 13th international ACM SIGACCESS conference on Computers and accessibility
What do you think?: the structuring of an online community as a collective-sensemaking process
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Shepherding the crowd yields better work
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
A quantitative explanation of governance in an online peer-production community
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Journal of the American Society for Information Science and Technology
Proceedings of the Eighth Annual International Symposium on Wikis and Open Collaboration
Work-to-rule: the emergence of algorithmic governance in Wikipedia
Proceedings of the 6th International Conference on Communities and Technologies
Tell me more: an actionable quality model for Wikipedia
Proceedings of the 9th International Symposium on Open Collaboration
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We examine the procedural side of Wikipedia, the well-known internet encyclopedia. Despite the lack of structure in the underlying wiki technology, users abide by hundreds of rules and follow well-defined processes. Our case study is the Featured Article (FA) process, one of the best established procedures on the site. We analyze the FA process through the theoretical framework of commons governance, and demonstrate how this process blends elements of traditional workflow with peer production. We conclude that rather than encouraging anarchy, many aspects of wiki technology lend themselves to the collective creation of formalized process and policy.