User population and user contributions to virtual publics: a systems model
GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
An empirical investigation of boundaries to virtual public discourse structure
CHI '00 Extended Abstracts on Human Factors in Computing Systems
Empirical evidence for information overload in mass interaction
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Online communities: focusing on sociability and usability
The human-computer interaction handbook
Persistence matters: making the most of chat in tightly-coupled work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Thematic coherence and quotation practices in OSS design-oriented online discussions
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
Supporting awareness in instant messaging: an empirical study and mechanism design
OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
Automatic prediction of misconceptions in multilingual computer-mediated communication
Proceedings of the 11th international conference on Intelligent user interfaces
Instant messaging on handhelds: an affective gesture approach
SAICSIT '05 Proceedings of the 2005 annual research conference of the South African institute of computer scientists and information technologists on IT research in developing countries
A study of the foundations of artifact-mediated collaboration
CSCL '05 Proceedings of th 2005 conference on Computer support for collaborative learning: learning 2005: the next 10 years!
Computer Supported Cooperative Work
Between information and communication: middle spaces in computer media for learning
CSCL '99 Proceedings of the 1999 conference on Computer support for collaborative learning
Sharing a single expert among multiple partners
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
A socio-cognitive analysis of online design discussions in an Open Source Software community
Interacting with Computers
Cross-participants: fostering design-use mediation in an open source software community
Proceedings of the 14th European conference on Cognitive ergonomics: invent! explore!
International Journal of Human-Computer Studies
Addressing Co-text Loss with Multiple Visualizations for Chat Messages
Groupware: Design, Implementation, and Use
The integration of synchronous communication across dual interaction spaces
CSCL'07 Proceedings of the 8th iternational conference on Computer supported collaborative learning
OCSC'07 Proceedings of the 2nd international conference on Online communities and social computing
Emotion encoding and interpretation in computer-mediated communication: Reasons for use
Computers in Human Behavior
Plans toward automated chat summarization
WASDGML '11 Proceedings of the Workshop on Automatic Summarization for Different Genres, Media, and Languages
At a different tempo: what goes wrong in online cross-cultural group chat?
Proceedings of the 17th ACM international conference on Supporting group work
Information Resources Management Journal
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Text-only CMC has been claimed to be interactionally incoherent due to limitations imposed by messaging systems on turn-taking and reference, yet its popularity continues to grow. In an attempt to resolve this apparent paradox, this study evaluates the coherence of computer-mediated interaction by surveying research on cross-turn coherence. The results reveal a high degree of disrupted adjacency, overlapping exchanges, and topic decay. Two explanations are proposed to account for the popularity of CMC despite its relative incoherence: the ability of users to adapt to the medium, and the advantages of loosened coherence for heightened interactivity and language play.