Time, technology and groups: an integration
Computer Supported Cooperative Work - Special issue on time, technology, and groups: development, interaction, and task performance over time in computer-mediated vs face-to-face groups
Growing artificial societies: social science from the bottom up
Growing artificial societies: social science from the bottom up
Video-Mediated Communication
Out of Sight, Out of Sync: Understanding Conflict in Distributed Teams
Organization Science
In-group/out-group effects in distributed teams: an experimental simulation
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Influences on tag choices in del.icio.us
Proceedings of the 2008 ACM conference on Computer supported cooperative work
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In studies of virtual teams, it is difficult to determine pure effects of geographic isolation and uneven communication technology. We developed a multi-agent computer model in NetLogo to complement laboratory-based organizational simulations [3]. In the lab, favoritism among collocated team members (collocators) appeared to increase their performance. However, in the computer simulation, when controlled for communication delay, in-group favoritism had a detrimental effect on the performance of collocators. This suggested that the advantage of collocators shown in the lab was due to synchronous communication, not favoritism. The canceling-out effects of in-group bias and communication delay explained why many studies did not see performance difference between collocated and remote team members. The multi-agent modeling in this case proved its value by both clarifying previous laboratory findings and guiding design of future experiments.