In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
Connections: new ways of working in the networked organization
Connections: new ways of working in the networked organization
The software infrastructure for a Distributed System Factory
Software Engineering Journal - Special issue on software process and its support
Landscapes of Practice: Bricolage as a Method for Situated Design
Computer Supported Cooperative Work
The Social Life of Information
The Social Life of Information
Testing Media Richness Theory in the New Media: the Effects of Cues, Feedback, and Task Equivocality
Information Systems Research
Communication and Trust in Global Virtual Teams
Organization Science
Knowledge and Organization: A Social-Practice Perspective
Organization Science
The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration
Organization Science
Organization Science
Out of Sight, Out of Sync: Understanding Conflict in Distributed Teams
Organization Science
Beyond Bandwidth: Dimensions of Connection in Interpersonal Communication
Computer Supported Cooperative Work
The World Is Flat [Updated and Expanded]: A Brief History of the Twenty-first Century
The World Is Flat [Updated and Expanded]: A Brief History of the Twenty-first Century
Human-Machine Reconfigurations: Plans and Situated Actions
Human-Machine Reconfigurations: Plans and Situated Actions
Self-organization of teams for free/libre open source software development
Information and Software Technology
Revealing actual documentation usage in software maintenance through war stories
Information and Software Technology
Coordination Practices in Distributed Software Development of Small Enterprises
ICGSE '07 Proceedings of the International Conference on Global Software Engineering
Articulation work in small-scale offshore software development projects
Proceedings of the 2008 international workshop on Cooperative and human aspects of software engineering
Computer Supported Cooperative Work
FIE'09 Proceedings of the 39th IEEE international conference on Frontiers in education conference
Interfaces of social psychology with situated and embodied cognition
Cognitive Systems Research
Bridging Artifacts and Actors: Expertise Sharing in Organizational Ecosystems
Computer Supported Cooperative Work
Computers in Human Behavior
Sociomateriality at the royal court of IS
Information and Organization
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Context: Studies on global software development have documented severe coordination and communication problems among coworkers due to geographic dispersion and consequent dependency on technology. These problems are exacerbated by increase in the complexity of work undertaken by global teams. However, despite these problems, global software development is on the rise and firms are adopting global practices across the board, raising the question: What does successful global software development look like and what can we learn from its practitioners? Objective: This study draws on practice-based studies of work to examine successful work practices of global software developers. The primary aim of this study was to understand how workers develop practices that allow them to function effectively across geographically dispersed locations. Method: An ethnographically-informed field study was conducted with data collection at two international locations of a firm. Interview, observation and archival data were collected. A total of 42 interviews and 3weeks of observations were conducted. Results: Teams spread across different locations around the world developed work practices through sociomaterial bricolage. Two facets of technology use were necessary for the creation of these practices: multiplicity of media and relational personalization at dyadic and team levels. New practices were triggered by the need to achieve a work-life balance, which was disturbed by global development. Reflecting on my role as a researcher, I underscore the importance of understanding researchers' own frames of reference and using research practices that mirror informants' work practices. Conclusion: Software developers on global teams face unique challenges which necessitate a shift in their work practices. Successful teams are able to create practices that span locations while still being tied to location based practices. Inventive use of material and social resources is central to the creation of these practices.