Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Coordination mechanisms: towards a conceptual foundation of CSCW systems design
Computer Supported Cooperative Work - Special issue on the design of cooperative systems
Layers of Silence, Arenas of Voice: The Ecology ofVisible and Invisible Work
Computer Supported Cooperative Work - Special issue: a web on the wind: the structure of invisible work
Global software development at siemens: experience from nine projects
Proceedings of the 27th international conference on Software engineering
Proceedings of the 28th international conference on Software engineering
Can distributed software development be agile?
Communications of the ACM
CVS integration with notification and chat: lightweight software team collaboration
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
The practical indispensability of articulation work to immediate and remote help-giving
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Coordination Practices in Distributed Software Development of Small Enterprises
ICGSE '07 Proceedings of the International Conference on Global Software Engineering
Human-Computer Interaction
CHASE '09 Proceedings of the 2009 ICSE Workshop on Cooperative and Human Aspects on Software Engineering
Computer Supported Cooperative Work
Methodological reflections on a field study of a globally distributed software project
Information and Software Technology
Information and Software Technology
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The paper describes coordination practices of small and medium enterprises (SME) that outsourced parts of their software development to offshore vendors. Our case study in a German company shows that the geographic distribution of knowledge and expertise requires continuous informal coordination across the teams. Such practices can be described as a combination of formal coordination and informal articulation work in the sense of Anselm Strauss' theoretical framework. Both are closely interwoven and connected to the use of media such as coordination tools and instant messengers. We conclude that SME risk losing their core competencies when neglecting articulation work and hint at mismatches between scientific recommendations and actual development practices of SME.