Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Coordination Practices in Distributed Software Development of Small Enterprises
ICGSE '07 Proceedings of the International Conference on Global Software Engineering
Articulation work in small-scale offshore software development projects
Proceedings of the 2008 international workshop on Cooperative and human aspects of software engineering
Information and Software Technology
Having a Foot on Each Shore - Bridging Global Software Development in the Case of SMEs
ICGSE '08 Proceedings of the 2008 IEEE International Conference on Global Software Engineering
Guidelines for Effective Bridging in Global Software Engineering
ICGSE '08 Proceedings of the 2008 IEEE International Conference on Global Software Engineering
Expert Systems with Applications: An International Journal
The role of domain knowledge and cross-functional communication in socio-technical coordination
Proceedings of the 2013 International Conference on Software Engineering
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Software development requires the handling of complex and context specific knowledge to be successful. Hence, efficient knowledge management (KM) counts amongst the most important challenges for any software project, but especially for small enterprises working with distributed teams. One important topic for KM in distributed teams is the role of “bridges” enacted by people who become boundary spanners and facilitate the exchange of knowledge between the sites. In our paper we present empirical findings related to such bridges in the context of two small companies with offshore sites. In doing so, we concentrate on the particular roles these knowledge brokers play in the distributed development practices. We show how small software companies rely on the commitment of particular team members and informal knowledge management practices. The paper concludes with a number of open questions to be addressed by future studies.