Knowledge engineering and management: the CommonKADS methodology
Knowledge engineering and management: the CommonKADS methodology
Groups Interacting with Technology: Ideas, Evidence, Issues and an Agenda
Groups Interacting with Technology: Ideas, Evidence, Issues and an Agenda
Evaluating computer-supported cooperative work: models and frameworks
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
An assessment of group support systems experimental research: methodology and results
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Lessons from a dozen years of group support systems research: a discussion of lab and field findings
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
The Dynamic Effects of Group Support Systems on Group Meetings
Journal of Management Information Systems
Developing and Evaluating a Meeting Assistant Test Bed
MLMI '08 Proceedings of the 5th international workshop on Machine Learning for Multimodal Interaction
Ubiquitous Computing for Capture and Access
Foundations and Trends in Human-Computer Interaction
Experimental comparison of multimodal meeting browsers
Proceedings of the 2007 conference on Human interface: Part II
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Many attempts are underway for developing meeting support tools, but less attention is paid to the evaluation of meetingware. This article describes the development and testing of an instrument for evaluating meeting tools. First, we specified the object of evaluation—meetings—by means of a set of input, process, and outcome factors. Then, we designed the process of evaluation, consisting of, first, the generation of meeting behavior in the form of a controlled series of meetings within the context of a project and, second, the measurement of the identified meeting factors. To measure these factors, a rating scale, questionnaires, and information flow analysis were used. Next, the instrument was tested, and the factors for successful meetings were determined in 13 projects in which four participants had to meet four times. The evaluation instrument proved to be a reliable and useful aid for the development and improvement of meeting tools.