Preventing social loafing in the collaborative technology classroom
SIGCPR '97 Proceedings of the 1997 ACM SIGCPR conference on Computer personnel research
1001 Unanswered research questions in GSS
Journal of Management Information Systems
Lessons from a dozen years of group support systems research: a discussion of lab and field findings
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
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Learning theory predicts, and studies have demonstrated that immediate and frequent feedback, cooperative learning, and reduced evaluation apprehension can improve learning. Electronic meeting systems offer new support for these concepts, and may lead to an improved learning environment. This paper discusses how EMS technology can make a difference in the classroom. It provides a detailed description of the application and use of EMS technology in two classroom settings. It then presents the lessons learned from these sites and the implications for future research. We found that EMS use in the classroom resulted in increased student participation, reduced evaluation apprehension, increased cooperative learning and problem-solving activities, and immediate and more frequent feedback.