Management information systems in the Chinese business culture: an explanatory theory
Information and Management
Communications of the ACM
The balanced scorecard: a foundation for the strategic management of information systems
Decision Support Systems
Investigating information systems with ethnographic research
Communications of the AIS
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 4 - Volume 4
A Relational View of Information Seeking and Learning in Social Networks
Management Science
Communications of the ACM - Transforming China
Collaborative Business Engineering: A Decade of Lessons from the Field
Journal of Management Information Systems
Knowledge Management Strategies: Toward a Taxonomy
Journal of Management Information Systems
The nature of theory in information systems
MIS Quarterly
Information technology to support informal knowledge sharing
Information Systems Journal
Scaling of HIS in a global context: Same, same, but different
Information and Organization
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Canonical action research (CAR) aims to address real-world problems and improve organizational performance by combining scholarly observations with practical interventions. However, efforts to conduct CAR have revealed challenges that reflect a significant research-practice gap. We examine these challenges by revisiting the process, principles, and criteria of CAR developed earlier. The specific roles of two different types of theory in the cyclical action research process are considered. A project undertaken in two public relations firms illustrates how our methodological revision improves the rigor and quality of CAR. This article contributes both a significantly enhanced action research method, with detailed guidelines and suggestions that emphasize the roles of focal and instrumental theories, and an emerging theory of knowledge sharing that incorporates key elements of Chinese management and culture.