Understanding computers and cognition
Understanding computers and cognition
Modeling coordination in organizations and markets
Management Science
Diplans: a new language for the study and implementation of coordination
ACM Transactions on Information Systems (TOIS)
In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
Knowledge based management support systems
Soft systems methodology in action
Soft systems methodology in action
Using knowledge engineering to preserve corporate memory
The psychology of expertise
Reengineering a business process with an innovative workflow management system: a case study
COCS '93 Proceedings of the conference on Organizational computing systems
The interdisciplinary study of coordination
ACM Computing Surveys (CSUR)
ARIS Toolset: a software product is born
Information Systems - Special issue: distributed information systems in business and management
Reengineering: business change of mythic proportions?
MIS Quarterly
Exceptions and exception handling in computerized information processes
ACM Transactions on Information Systems (TOIS)
Analyzing due process in the workplace
ACM Transactions on Information Systems (TOIS) - Special issue: selected papers from the conference on office information systems
Communications of the ACM
Transforming work: collaboration, learning, and design
Communications of the ACM
The politics of design: representing work
Communications of the ACM
Profiling successful reengineering projects
Communications of the ACM
Office procedure as practical action: models of work and system design
ACM Transactions on Information Systems (TOIS)
Power, politics, and MIS implementation
Communications of the ACM
Designing Complex Organizations
Designing Complex Organizations
Introduction to System Dynamics Modeling with Dynamo
Introduction to System Dynamics Modeling with Dynamo
Structured Systems Analysis: Tools and Techniques
Structured Systems Analysis: Tools and Techniques
Human Problem Solving
Special section: toward a theory of business process change management
Journal of Management Information Systems - Special section: Toward a theory of business process change management
The implementation of business process reengineering
Journal of Management Information Systems - Special section: Toward a theory of business process change management
A knowledge-centric framework for process redesign
Proceedings of the 2005 ACM SIGMIS CPR conference on Computer personnel research
PRiM: An i*-based process reengineering method for information systems specification
Information and Software Technology
A theoretical framework for knowledge transfer in process redesign
ACM SIGMIS Database
A socio-technical approach to business process simulation
Decision Support Systems
An Integrated Approach to Managing Business Process Risk Using Rich Organizational Models
OTM '09 Proceedings of the Confederated International Conferences, CoopIS, DOA, IS, and ODBASE 2009 on On the Move to Meaningful Internet Systems: Part I
Towards a library for process programming
BPM'03 Proceedings of the 2003 international conference on Business process management
An approach for decentralized process modeling
ICSP'07 Proceedings of the 2007 international conference on Software process
ReeF: defining a customizable reengineering framework
CAiSE'07 Proceedings of the 19th international conference on Advanced information systems engineering
Combining i* and BPMN for business process model lifecycle management
BPM'06 Proceedings of the 2006 international conference on Business Process Management Workshops
A framework for transformation from conceptual to logical workflow models
Decision Support Systems
Capturing Process Knowledge for Multi-Channel Information Systems: A Case Study
International Journal of Information System Modeling and Design
| Hi-index | 0.00 |
This paper raises the question, “What is an effective representation framework for organizational process design?” By combining our knowledge of existing process models with data from a field study, the paper develops criteria for an effective process representation. Using these criteria and the case study, the paper integrates the process redesign and information system literatures to develop a representation framework that captures a process' social context. The paper argues that this social context framework, which represents people's motivations, social relationships, and social constraints, gives redesigners a richer sense of the process and allows process redesigners to simultaneously change social and logistic systems. The paper demonstrates the framework and some of its benefits and limitations.