Paradigm shift: the new promise of information technology
Paradigm shift: the new promise of information technology
Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
Reengineering: business change of mythic proportions?
MIS Quarterly
A reengineering framework for evaluating a financial imaging system
Communications of the ACM
The ORION project: staged business process reengineering at FedEx
Communications of the ACM
Software Engineering Economics
Software Engineering Economics
Implementation: The Key to Successful Information Systems
Implementation: The Key to Successful Information Systems
Corporation of the 1990s: Information Technology and Organizational Transformation
Corporation of the 1990s: Information Technology and Organizational Transformation
Business process change and organizational performance: exploring an antecedent model
Journal of Management Information Systems - Special section: The impacts of business process change on organizational performance
Journal of Management Information Systems - Special section: Information technology and its organizational impact
The implementation of business process reengineering
Journal of Management Information Systems - Special section: Toward a theory of business process change management
Methodology-driven use of automated support in business process re-engineering
Journal of Management Information Systems - Special issue: Organizational impact of group support systems, expert systems, and executive information systems
Feasibility study of software reengineering towards role-based access control
International Journal of Computer Applications in Technology
International Journal of Computer Applications in Technology
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Business process reengineering (BPR) advocates the redesign of business processes using enabling information systems (IS) to achieve dramatic improvement in business performance. The great interest in BPR has resulted in a rapid explosion of BPR models, methodologies, tools and techniques. The plethora of published literature is huge and potentially confusing to both researchers and practitioners. This paper proposes a framework to organise the published literature. It then consolidates the various BPR methodologies, tools, techniques, and critical success factors into a generic BPR methodology that will be useful to managers interested in reengineering their firms. The consolidated BPR methodology presents a more complete approach to BPR.