Beyond re-engineering: the three phases of business transformation

Authors:
W. H. Davidson
Affiliations:
-
Venue:
IBM Systems Journal
Year:
1993

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Abstract

New Information-technology-based capabllities make It possibie to achleve systematic and dramatic gains in business performance. Reengineering offersone method to access these gains, but a broader process of business transformation explored in this paper can give enterprises a greater range of benefits. This three-phase transformation process starts with structured automation and re-engineering efforts, builds on new infrastructure and capabilltles to enhance and extend the orginal business, and then redefines it to create new businesses.