Managing the change process of the post-merger enterprise systems integration: a case study

  • Authors:
  • Maria Alaranta

  • Affiliations:
  • Turku School of Economics and Business Administration and Turku Centre for Computer Science (TUCS), TJT, Rehtorinpellonkatu 3, Turku 20500, Finland

  • Venue:
  • International Journal of Information Systems and Change Management
  • Year:
  • 2006

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Abstract

Both post-merger integration and the implementation of an enterprise system (ES) are sources of radical change in a company's life cycle. This paper builds on a business process change model for enterprise resource planning implementation and integrates into it M&A issues, issues related to company expertise and resources, and factors related to software and vendor. The case study reveals that elements of each item in the model play a role in the post-merger ES integration processes and emphasises good-quality ES integration management.