Strategic alignment of ERP implementation stages: An empirical investigation

  • Authors:
  • Oana Velcu

  • Affiliations:
  • Hanken School of Economics, (PB 479) Arkadiankatu 22, 00101 Helsinki, Finland

  • Venue:
  • Information and Management
  • Year:
  • 2010

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Abstract

We applied the notion of strategic alignment to ERP system implementation and used a balanced scorecard approach to analyze business performance. The PLS analysis showed a positive association between realized strategic alignment, shorter and more cost efficient ERP projects, faster reaction times to business events, and the benefits of ERP systems. While each stage of ERP implementation has its inherent intricacies, we concluded that there was a substantial interdependency between the stages of ERP implementation and the success factors in one stage influencing the success of another.