An investigation of user-led system design: rational and political perspectives
Communications of the ACM - Special section on management of information systems
Validating and applying user satisfaction as a measure of mis success in small organizations
Information and Management
Information systems in management: 3rd ed
Information systems in management: 3rd ed
A short-form measure of user information satisfaction: a psychometric evaluation and notes on use
Journal of Management Information Systems
EDI: the competitive edge
Microcomputer adoption—the impact of organizational size and structure
Information and Management
User involvement and user satisfaction: an exploratory contingency model
Information and Management
Is user satisfaction a valid measure of system effectiveness?
Information and Management
Electronic markets and electronic hierarchies
Communications of the ACM
The measurement of user information satisfaction
Communications of the ACM
Control and audit of electronic data interchange
MIS Quarterly
EDI Adoption and Implementation: A Focus on Interorganizational Linkages
Information Resources Management Journal
Information Resources Management Journal
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Innovation has become not only the domain of a few progressive enterprises but the key to survival and success of the many. Innovative changes in management practices can assist in ensuring survival in an increasingly competitive world. The management systems in place are critical to exploiting technological, process, and product innovations. This empirical study of 379 organizations compares organizations in various stages of adoption. An administrative innovation approach is used in order to examine the internal effects of adoption. Specific issues evaluated are the effects on users regarding satisfaction with training, involvement and participation and the MIS/User interface. Nonadopters are found to lack accurate information regarding the costs and standards of EDI. Management attitude is found to increase in importance across the adoption stages. In comparing early and late adopters, significant differences are found particularly regarding information output, participation and involvement. Timing difficulties are found not to relate to product factors but to user issues. The study provides recommendations for overcoming these difficulties and evaluates the administrative innovation approach to investigating systems adoption.