A short-form measure of user information satisfaction: a psychometric evaluation and notes on use
Journal of Management Information Systems
The measurement of end-user computing satisfaction
MIS Quarterly
EDI: the competitive edge
Information systems effectiveness: the fit between business needs and system capabilities
ICIS '89 Proceedings of the tenth international conference on Information Systems
Electronic data interchange: a total management guide
Electronic data interchange: a total management guide
The advantages of electronic data interchange
ACM SIGMIS Database
Advantages and disadvantages of electronic data interchange: an industry perspective
Information and Management
The measurement of user information satisfaction
Communications of the ACM
Survey research methodology in management information systems: an assessment
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Soft evaluation: a systemic approach for post implementation review
Critical reflections on information systems
What Factors Influence the Individual Impact of the Web? An Initial Model
Electronic Markets
Web service success factors from users' behavioral perspective
CSCWD'06 Proceedings of the 10th international conference on Computer supported cooperative work in design III
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With the rapid proliferation of electronic data interchange (EDI) in recent years, there has been a growing need for understanding various issues surrounding the adoption, implementation, and evaluation of such systems. In particular, as an increasing number of firms are piloting, implementing, or using EDI, it is becoming crucial to identify the factors that influence the success of EDI. Through a survey of 242 companies that were at different stages of adopting EDI, we show that EDI success is affected by four distinct factors relating to information quality, systems outcomes, user participation, and system quality. Evidence of reliability and validity of the scale, along with some practical standards and evaluation baseline, are provided.