What drives members to continue sharing knowledge in a virtual professional community? the role of knowledge self-efficacy and satisfaction

Authors:
Christy M. K. Cheung;Matthew K. O. Lee
Affiliations:
Department of Finance and Decision Sciences, Hong Kong Baptist University, Hong Kong, China;Department of Information Systems, City University of Hong Kong, Hong Kong, China
Venue:
KSEM'07 Proceedings of the 2nd international conference on Knowledge science, engineering and management
Year:
2007

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Abstract

The present research explains members' intention to continue sharing knowledge in a virtual community in terms of knowledge self-efficacy and satisfaction. The research model was tested with the current users of a virtual professional community (Hong Kong Education City) and was accounted for 32% of the variance. Both knowledge self-efficacy and satisfaction play an important role in explaining members' intention to continue sharing knowledge. The findings contribute to the foundation for future research aimed at improveing our understanding of user continuance behavior in virtual communities.