Change, attitude to change, and decision support system success
Information and Management
An application of expectancy theory for assessing user motivation to utilize an expert system
Journal of Management Information Systems - Special issue: Collaboration technology, modeling, and end-user computing for the 1990s
Evaluation measures for computer-based information systems
Computers in Industry
Groupware and social dynamics: eight challenges for developers
Communications of the ACM
An empirical examination of the impact of computer information systems on users
Information and Management
Future research in group support systems: needs, some questions and possible directions
International Journal of Human-Computer Studies - Special issue: group support systems
Evolving the notes: organizational change around groupware technology
Groupware and teamwork
Technologies for co-ordination in a software factory
Groupware and teamwork
Knowledge management systems: issues, challenges, and benefits
Communications of the AIS
Knowledge Management Tools
Knowledge Management: Best Practices in Europe
Knowledge Management: Best Practices in Europe
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
An empirical investigation of KM styles and their effect on corporate performance
Information and Management
Covering the Intangibles in a KM Initiative
IT Professional
Key issues in information systems management
MIS Quarterly
Corporate portal: a tool for knowledge management synchronization
International Journal of Information Management: The Journal for Information Professionals
Governing the data commons: Policy, practice, and the advancement of science
Information and Management
A framework for raising collaboration levels on the internet
EC-Web'06 Proceedings of the 7th international conference on E-Commerce and Web Technologies
Design methods for collaborative emergent processes
BPM'06 Proceedings of the 2006 international conference on Business Process Management Workshops
Using e-portfolios to elevate knowledge amassment among university students
Computers & Education
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Here we describe an experiment to show the improvement in productivity resulting from use of a specialized groupware system, using quantitative data and observations of the knowledge management (KM) processes, styles, and critical success factors. Data describing the work process before and after the deployment of the system was applied to measure the impact on performance, operations, and knowledge sharing behavior. The attitude of the organization toward knowledge sharing and the deployed groupware system was then studied along several dimensions that represent KM styles, by assessing the KM orientation and motivation of the organization. Lessons learned were presented and used for directing the attention of management to the importance of supporting collaborative and KM technologies for corporate strategic competitiveness.