Cost-Benefit Analysis in Information Systems Development and Operation
ACM Computing Surveys (CSUR)
Automated welfare client-tracking and service integration: the political economy of computing
Communications of the ACM
Temporary management systems: application of a contingency theory to the creation of computer based information systems.
Critical success factors of decision support systems: An experimental study
ACM SIGMIS Database
Enterprise architecture, IT effectiveness and the mediating role of IT alignment in US hospitals
Information Systems Journal
A Users' Perspective of the Critical Success Factors Applicable to Information Centers
Information Resources Management Journal
Information Resources Management Journal
System Development Methodology Implementation: Perceived Aspects of Importance
Information Resources Management Journal
Information Resources Management Journal
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Evaluations of Management Information Systems (MIS) tend to be subjective and are influenced by the perceptions of system objectives, as well as the experiences with system performance in accomplishing organizational objectives. Consequently, the assessments of MIS effectiveness are often controversial and can be sources of disagreement and conflict between different functional groups involved in MIS implementation ᾢ users, MIS development, internal audit, and top management personnel. This article, the second of two parts, describes and compares the evaluator viewpoints on system effectiveness for these various functional groups. The first part, which appeared in the previous issue of the MIS Quarterly (Volume 5, Number 3) presented a conceptual hierarchy of system objectives and compared various approaches for evaluating accomplishment of objectives.