Can computer personalities be human personalities?
International Journal of Human-Computer Studies
Issues and opinion on structural equation modeling
MIS Quarterly
Decision Support Systems - Special issue: Formal modeling and electronic commerce
Consumer trust in an Internet store
Information Technology and Management
Information and Management
Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
On-line trust: concepts, evolving themes, a model
International Journal of Human-Computer Studies - Special issue: Trust and technology
Understanding online purchase intentions: contributions from technology and trust perspectives
European Journal of Information Systems
Building Effective Online Marketplaces with Institution-Based Trust
Information Systems Research
Trustworthiness in B2C e-commerce: an examination of alternative models
ACM SIGMIS Database
Consumer reactions to electronic shopping on the world wide web
International Journal of Electronic Commerce
The Role of System Trust in Business-to-Consumer Transactions
Journal of Management Information Systems
Interpersonal Traits, Complementarity, and Trust in Virtual Collaboration
Journal of Management Information Systems
International Journal of Electronic Commerce
Trust and TAM in online shopping: an integrated model
MIS Quarterly
Virtual Team Trust: Instrument Development and Validation in an IS Educational Environment
Information Resources Management Journal
Towards trusted intelligence information sharing
Proceedings of the ACM SIGKDD Workshop on CyberSecurity and Intelligence Informatics
Diversity and diffusion of theories, models, and theoretical constructs in egovernment research
EGOV'11 Proceedings of the 10th IFIP WG 8.5 international conference on Electronic government
Components of trust influencing egovernment adoption in Germany
EGOV'11 Proceedings of the 10th IFIP WG 8.5 international conference on Electronic government
Connecting IT Services Operations to Services Marketing Practices
Journal of Management Information Systems
The role of inter-channel trust transfer in establishing mobile commerce trust
Electronic Commerce Research and Applications
Electronic Commerce Research
Understanding users' initial trust in mobile banking: An elaboration likelihood perspective
Computers in Human Behavior
TRUST'12 Proceedings of the 5th international conference on Trust and Trustworthy Computing
E-Government Utilization: Understanding the Impact of Reputation and Risk
International Journal of Electronic Government Research
Reflecting on E-Government Research: Toward a Taxonomy of Theories and Theoretical Constructs
International Journal of Electronic Government Research
Journal of Organizational and End User Computing
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Recent trust research in the information systems (IS) field has described trust as a primary predictor of technology usage and a fundamental construct for understanding user perceptions of technology. Initial trust formation is particularly relevant in an IS context, as users must overcome perceptions of risk and uncertainty before using a novel technology. With initial trust in a more complex, organizational information system, there are a number of external determinants, trusting bases, that may explain trust formation and provide organizations with the needed levers to form or change individuals' initial trust in technology. In this study, a research model of initial trust formation is developed and includes trusting bases, trusting beliefs, trusting attitude and subjective norm, and trusting intentions. Eight trusting base factors are assessed including personality, cognitive, calculative, and both technology and organizational factors of the institutional base. The model is empirically tested with 443 subjects in the context of initial trust in a national identity system (NID). The proposed model was supported and the results indicate that subjective norm and the cognitive-reputation, calculative, and organizational situational normality base factors significantly influence initial trusting beliefs and other downstream trust constructs. Factors from some of the more commonly investigated bases, personality and technology institutional, did not significantly affect trusting beliefs. The findings have strategic implications for agencies implementing e-government systems and organizational information systems in general.