Multivariate data analysis (4th ed.): with readings
Multivariate data analysis (4th ed.): with readings
Issues and opinion on structural equation modeling
MIS Quarterly
Consumer trust in an Internet store
Information Technology and Management
Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
An Empirical Examination of the Concern for Information Privacy Instrument
Information Systems Research
Trust-building mechanisms utilized in outsourced IS development projects: a case study
Information and Management
Building Effective Online Marketplaces with Institution-Based Trust
Information Systems Research
Factors influencing the adoption of web-based shopping: the impact of trust
ACM SIGMIS Database
Initial trust and the adoption of B2C e-commerce: The case of internet banking
ACM SIGMIS Database
A Trust Model for Consumer Internet Shopping
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Individual Trust in Online Firms: Scale Development and Initial Test
Journal of Management Information Systems
Trust and TAM in online shopping: an integrated model
MIS Quarterly
The Journal of Strategic Information Systems
Trust-Assuring Arguments in B2C E-commerce: Impact of Content, Source, and Price on Trust
Journal of Management Information Systems
Trust in a specific technology: An investigation of its components and measures
ACM Transactions on Management Information Systems (TMIS)
TRUST'12 Proceedings of the 5th international conference on Trust and Trustworthy Computing
Second-Order Constructs in Structural Equations: Perceived Value and Trust
International Journal of Online Marketing
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Advancing research on trust requires clarifying the different conceptualizations of trust and trust-related constructs. The purpose of this study is to advance the theoretical conceptualization of trustworthiness by synthesizing previous research and testing three alternative conceptualizations within the e-commerce context. Data collected from multiple studies involving over 700 participants were used to examine the relative merits of trustworthiness as a one-dimensional construct, a grouping of three first-order constructs, and a second-order construct. Our results indicate that a one-dimensional view may be too simplistic, given the variety of factors that online consumers must weigh. Instead, the study suggests that trustworthiness is multidimensional and that both first- and second-order conceptualizations have a place in e-commerce trust research. Trust researchers should be guided by the research question, hypotheses, and research design in deciding which conceptualization to use.