Market, Hierarchy, and Trust: The Knowledge Economy and the Future of Capitalism
Organization Science
Designing And Managing The Supply Chain
Designing And Managing The Supply Chain
Analysing partnerships and strategic network governance
International Journal of Networking and Virtual Organisations
A framework for a network-level performance measurement system in SME networks
International Journal of Networking and Virtual Organisations
A framework for a network-level performance measurement system in SME networks
International Journal of Networking and Virtual Organisations
International Journal of Networking and Virtual Organisations
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The present study aims to present a theoretical framework for a network-level performance measurement system. The suggested framework for the performance measurement system is composed of the factors that enable and cause the productivity and profitability of the network form of organisation. The framework developed in this study can be divided into six subdimensions: (1) network culture, (2) resources and competences, (3) models of action, (4) internal processes, (5) customer perspective and (6) financial indicators of the network. We argue that this framework provides research opportunities to study the performance of the network form of organisation; but even more importantly, it provides a unique framework to analyse and develop network organisations in practice.