Global software teams: collaborating across borders and time zones
Global software teams: collaborating across borders and time zones
Peopleware (2nd ed.): productive projects and teams
Peopleware (2nd ed.): productive projects and teams
Communication and Trust in Global Virtual Teams
Organization Science
Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness
Organization Science
Borneo children in an international digital playground: intercultural issues and idiosyncrasies
Proceedings of the 3rd international conference on Intercultural collaboration
Proceedings of the 3rd international conference on Intercultural collaboration
Retrospective analysis of cross-culture communication
Proceedings of the 3rd international conference on Intercultural collaboration
Real-time collaborative editing behavior in USA and Japanese distributed teams
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Trust and surprise in distributed teams: towards an understanding of expectations and adaptations
Proceedings of the 4th international conference on Intercultural Collaboration
Understanding informal communication in multilingual contexts
Proceedings of the 2013 conference on Computer supported cooperative work
Software Developers in India and Norway: Professional or National Cultures?
Journal of Information Technology Research
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This study proposes the metaphor of culture as "kaleidoscope" as a lens for understanding the complex culture of global teams and explores cultural tensions characterizing intercultural collaboration in virtual work arrangements. Ethnographic data from a global software team are used to illustrate the framework. Framing cultural differences in terms of dynamic tensions offers a productive theoretical framework for understanding and fostering collaboration across diverse cultures, time, and space.