Virtual teams: reaching across space, time, and organizations with technology
Virtual teams: reaching across space, time, and organizations with technology
The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration
Organization Science
Discourse segmentation by human and automated means
Computational Linguistics
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Culture as kaleidoscope: navigating cultural tensions in global collaboration
Proceedings of the 2009 international workshop on Intercultural collaboration
Cultural difference and adaptation of communication styles in computer-mediated group brainstorming
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Thinking hard together: the long and short of collaborative idea generation in scientific inquiry
CSCL'07 Proceedings of the 8th iternational conference on Computer supported collaborative learning
What's it worth to you?: the costs and affordances of CMC tools to asian and american users
Proceedings of the 2010 ACM conference on Computer supported cooperative work
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We report a study using retrospective analysis to understand American and Chinese participants' feelings and reactions on a moment-by-moment basis during an interaction. Participants talked about a fictional crime story together and then individually watched and reflected on an audio-video recording of the interaction. A grounded theory analysis of participants' reflections suggested five key themes: fluency, nonverbal behavioral cues, time pressure, conversational dominance, and attributions for team performance.