Coordination mechanisms: towards a conceptual foundation of CSCW systems design
Computer Supported Cooperative Work - Special issue on the design of cooperative systems
Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness
Organization Science
Coordinating Expertise in Software Development Teams
Management Science
Managing cross-cultural issues in global software outsourcing
Communications of the ACM - Human-computer etiquette
Global Software Engineering: The Future of Socio-technical Coordination
FOSE '07 2007 Future of Software Engineering
Because Time Matters: Temporal Coordination in Global Virtual Project Teams
Journal of Management Information Systems
Coordination Practices in Distributed Software Development of Small Enterprises
ICGSE '07 Proceedings of the International Conference on Global Software Engineering
Knowledge Management in Distributed Software Development Teams - Does Culture Matter?
ICGSE '09 Proceedings of the 2009 Fourth IEEE International Conference on Global Software Engineering
Computer Supported Cooperative Work
Fieldwork for Design: Theory and Practice
Fieldwork for Design: Theory and Practice
When a little knowledge isn't a dangerous thing
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Scrum practices in global software development: a research framework
PROFES'11 Proceedings of the 12th international conference on Product-focused software process improvement
Impression formation in online peer production: activity traces and personal profiles in github
Proceedings of the 2013 conference on Computer supported cooperative work
Globally distributed system developers: their trust expectations and processes
Proceedings of the 2013 conference on Computer supported cooperative work
Supporting creative collaboration in globally distributed companies
Proceedings of the 2013 conference on Computer supported cooperative work
Global software development in a CSCW perspective
Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing
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We report on an ethnographic study of an outsourcing global software development (GSD) setup between an Indian IT vendor and an IT development division of a Danish bank. We investigate how the local IT development work is shaped by the global setup in GSD and argue that the bank had cultural blind spots toward the changes in Denmark. Three critical issues were neglected due to the cultural blind spots: 1) increased number of interruptions, 2) lack of translucence of remote colleagues' work, and 3) the re-definition of boundaries between work and articulation work. The implications of these findings include considerations for how to organize GSD practices and prepare the organizational changes that occur when moving from a co-located software development organization to an inter-organizational geographically distributed organization. Also, our findings open up discussions about the professional identity of IT developers within GSD, including extending the qualifications for IT developers.