Global software teams: collaborating across borders and time zones
Global software teams: collaborating across borders and time zones
Managing Industrial Knowledge: Creation, Transfer and Utilization
Managing Industrial Knowledge: Creation, Transfer and Utilization
Cultivating Communities of Practice: A Guide to Managing Knowledge
Cultivating Communities of Practice: A Guide to Managing Knowledge
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness
Organization Science
Knowledge Management
Communities of practice and organizational performance
IBM Systems Journal
Evolving communities of practice: IBM global services experience
IBM Systems Journal
Model for organizational knowledge creation and strategic use of information: Research Articles
Journal of the American Society for Information Science and Technology
Journal of the American Society for Information Science and Technology
Encouraging participation in virtual communities
Communications of the ACM - Spam and the ongoing battle for the inbox
Mastering Virtual Teams
A Taxonomy of Antecedents of Information Systems Success: Variable Analysis Studies
Journal of Management Information Systems
Journal of Information Science
Methodology for the implementation of knowledge management systems
Journal of the American Society for Information Science and Technology
An exploration of concepts of community through a case study of UK university web production
Journal of Information Science
Understanding the sustainability of a virtual community: model development and empirical test
Journal of Information Science
E-mail networks and leadership performance
Journal of the American Society for Information Science and Technology
International Journal of Virtual Communities and Social Networking
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Despite the increasing number of virtual communities of practice (VCoPs), little is known about how organizations can help lead them to success. This paper aims to identify those management practices that are likely to increase their chance of success. Using an action research approach that brought together a multidisciplinary team of researchers, coaches and organizational participants, we closely followed the experiences of eight VCoPs over a six- to nine-month period and collected a large quantity of quantitative and qualitative data from many sources. Our results indicate that three types of management practices seem to have the most impact on a VCoP's success: taking ongoing actions to develop a knowledge-sharing culture, providing adequate resources to the VCoPs, and monitoring the leadership of the community in order to address any occurring problems. This study represents a first step towards building an empirically based understanding of how organizations can sustain their VCoPs.