Groupware: some issues and experiences
Communications of the ACM
Building the data warehouse (2nd ed.)
Building the data warehouse (2nd ed.)
Artificial intelligence and virtual organizations
Communications of the ACM
From knowledge theory to management practice: towards an integrated approach
Information Processing and Management: an International Journal
Journal of the American Society for Information Science
Understanding and Evaluating Methodologies: NIMSAD, a Systematic Framework
Understanding and Evaluating Methodologies: NIMSAD, a Systematic Framework
Information Systems Development: Methodologies, Techniques, and Tools
Information Systems Development: Methodologies, Techniques, and Tools
Guest Editor's Introduction: Knowledge-Management Systems-Converting and Connecting
IEEE Intelligent Systems
Comments on 'Factors that Impact Implementing a System Development Methodology'
IEEE Transactions on Software Engineering
Introduction to the JASIST special section on knowledge management
Journal of the American Society for Information Science and Technology
Knowledge management and the dynamic nature of knowledge
Journal of the American Society for Information Science and Technology
Knowledge management: hype, hope, or help?
Journal of the American Society for Information Science and Technology
Information Processing and Management: an International Journal
Computer-Supported Collaboration with Applications to Software Development
Computer-Supported Collaboration with Applications to Software Development
Maintaining knowledge management systems: A strategic imperative: Brief Communication
Journal of the American Society for Information Science and Technology
Model for organizational knowledge creation and strategic use of information: Research Articles
Journal of the American Society for Information Science and Technology
Journal of the American Society for Information Science and Technology
Journal of the American Society for Information Science and Technology
Information Processing and Management: an International Journal
ICEC '05 Proceedings of the 7th international conference on Electronic commerce
Knowledge-Based Compliance Management Systems " Methodology and Implementation
Proceedings of the Fourth Annual ACIS International Conference on Computer and Information Science
Knowledge map creation and maintenance for virtual communities of practice
Information Processing and Management: an International Journal
Information and Management
Methodology for customer relationship management
Journal of Systems and Software - Special issue: Selected papers from the 11th Asia Pacific software engineering conference (APSEC 2004)
Measurement practices for knowledge management: an option perspective
CAiSE'05 Proceedings of the 17th international conference on Advanced Information Systems Engineering
A Modelling Framework for Sharing Knowledge
KES '07 Knowledge-Based Intelligent Information and Engineering Systems and the XVII Italian Workshop on Neural Networks on Proceedings of the 11th International Conference
Managing knowledge on the Web - Extracting ontology from HTML Web
Decision Support Systems
knowIT, a semantic informatics knowledge management system
Proceedings of the 5th International Symposium on Wikis and Open Collaboration
International Journal of Business Information Systems
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Managing knowledge means managing the processes of creation, development, distribution and utilisation of knowledge in order to improve organizational performance and increase competitive capacity. However, serious difficulties arise when attempts are made to implement knowledge management in enterprises. One of the reasons behind this situation is the lack of suitable methodologies for guiding the process of development and implementation of a knowledge management system (KMS), which is a computer system that allows the processes of creating, collecting, organising, accessing and using knowledge to be automated as far as possible. In this article we propose a methodology for directing the process of developing and implementing a knowledge management system in any type of organization. The methodology is organised in phases and outlines the activities to be performed, the techniques and supporting tools to be used, and the expected results for each phase. In addition, we show how the proposed methodology can be applied to the particular case of an enterprise. © 2008 Wiley Periodicals, Inc.