Global software teams: collaborating across borders and time zones
Global software teams: collaborating across borders and time zones
Leveraging Resources in Global Software Development
IEEE Software
Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness
Organization Science
Managing cross-cultural issues in global software outsourcing
Communications of the ACM - Human-computer etiquette
European Journal of Information Systems - Special issue: From technical to socio-technical change: Tackling the human and organizational aspects of systems development projects
Developing a knowledge-based perspective on coordination: The case of global software projects
Information and Management
A review of the IT outsourcing literature: Insights for practice
The Journal of Strategic Information Systems
The Journal of Strategic Information Systems
Software quality management improvement through mentoring: an exploratory study from GSD projects
OTM'11 Proceedings of the 2011th Confederated international conference on On the move to meaningful internet systems
Expert Systems with Applications: An International Journal
Ambidexterity in Agile Distributed Development: An Empirical Investigation
Information Systems Research
A Process Framework for Global Software Engineering Teams
Information and Software Technology
Simulation-based workforce assignment considering position in a social network
Proceedings of the Winter Simulation Conference
Offshore insourcing in software development: Structuring the decision-making process
Journal of Systems and Software
Journal of Global Information Management
The Journal of Strategic Information Systems
From boundary spanning to creolization: A study of Chinese software and services outsourcing vendors
The Journal of Strategic Information Systems
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Socialization is one means through which globally distributed teams (GDTs) can improve collaboration. However, harnessing socializing processes to support globally distributed collaboration is not easy. In particular, infrequent and limited face-to-face (F2F) contact between remote counterparts might result in difficulties in sharing norms, attitudes and behaviours. In this paper we seek to understand how dispersed teams create socialization in globally distributed settings. Based on data collected at SAP, LeCroy and Baan we conclude that, while F2F meetings are important in socializing remote counterparts, other activities and processes employed before and after F2F meetings are no less important. In particular, the paper highlights the importance of re-socializing remote counterparts throughout a project lifecycle. Re-socializing means supporting the re-acquisition of behaviours, norms and attitudes that are necessary for participation in an organization. We offer a framework in which three phases of creating, maintaining and renewing socialization in GDTs are discussed. The paper concludes by offering managers some guidelines concerning socialization in GDTs.