The technology of team navigation
Intellectual teamwork
Coordination in software development
Communications of the ACM
Coordination of communication: effects of shared visual context on collaborative work
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Distance, dependencies, and delay in a global collaboration
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
An empirical study of global software development: distance and speed
ICSE '01 Proceedings of the 23rd International Conference on Software Engineering
Leveraging Resources in Global Software Development
IEEE Software
Effects of instant messaging interruptions on computing tasks
CHI '00 Extended Abstracts on Human Factors in Computing Systems
Communication and Trust in Global Virtual Teams
Organization Science
Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness
Organization Science
The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration
Organization Science
Knowing in Practice: Enacting a Collective Capability in Distributed Organizing
Organization Science
Palantír: raising awareness among configuration management workspaces
Proceedings of the 25th International Conference on Software Engineering
The Strength and the Impact of New Media
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 1 - Volume 1
An Empirical Study of Speed and Communication in Globally Distributed Software Development
IEEE Transactions on Software Engineering
European Journal of Information Systems
Retrofitting collaboration into UIs with aspects
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Group awareness in distributed software development
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
An experimental simulation of multi-site software development
CASCON '04 Proceedings of the 2004 conference of the Centre for Advanced Studies on Collaborative research
Traveling blues: the effect of relocation on partially distributed teams
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Leveraging expertise in global software teams: Going outside boundaries
ICGSE '06 Proceedings of the IEEE international conference on Global Software Engineering
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Human-Computer Interaction
CRIWG'10 Proceedings of the 16th international conference on Collaboration and technology
Methodological reflections on a field study of a globally distributed software project
Information and Software Technology
Instant Messaging in Global Software Teams
International Journal of e-Collaboration
Computer Supported Cooperative Work
| Hi-index | 0.00 |
In an effort to reduce costs and improve staffing options, companies are going offshore to staff software projects. Although advances in communication technologies make it easier to share information, a growing number of studies have highlighted the disadvantages and hidden costs of distributed teams. This paper reports the results of a study that used social network analysis to study the informal communication patterns in three successful global software teams. The results indicated that technical leaders acted as brokers to coordinate work across tasks and sites in self-organizing sub-groups. Personal networks, awareness of tasks and accessibility influenced communication which in turn affected the social climate of the team. We discuss the implications of these results for technologies that support awareness and for management practices, especially in globally distributed work contexts.