Networks in Action: Business Choices and Telecommunications Decisions
Networks in Action: Business Choices and Telecommunications Decisions
Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness
Organization Science
Web Site Usability, Design, and Performance Metrics
Information Systems Research
Businesses as Buildings: Metrics for the Architectural Quality of Internet Businesses
Information Systems Research
Rethinking Media Richness: Towards a Theory of Media Synchronicity
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 1 - Volume 1
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Building Effective Online Marketplaces with Institution-Based Trust
Information Systems Research
Hermeneutics, information and representation
European Journal of Information Systems - Special issue: "Interpretive" approaches to information systems and computing
Beyond concern: a privacy-trust-behavioral intention model of electronic commerce
Information and Management
The Role of System Trust in Business-to-Consumer Transactions
Journal of Management Information Systems
Trust in a specific technology: An investigation of its components and measures
ACM Transactions on Management Information Systems (TMIS)
Trust and TAM in online shopping: an integrated model
MIS Quarterly
User acceptance of hedonic information systems
MIS Quarterly
The nature of theory in information systems
MIS Quarterly
Detecting Deceptive Chat-Based Communication Using Typing Behavior and Message Cues
ACM Transactions on Management Information Systems (TMIS)
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Information technology (IT) is often an enabler in bringing people together. In the context of this study, IT helps connect matchmaking service providers with those looking for love, particularly when a male seeks to meet and possibly marry a female from another country: a process which results in over 16,500 such ‘mail-order-bride’ (MOB) marriages a year in the United States alone. Past research in business disciplines has been largely silent about the way in which this process unfolds, the perspectives of the participants at different points of time, and the role of IT underlying the MOB matchmaking service. Adopting an interpretivist stance, and utilizing some of the methodological guidelines associated with the Grounded Theory Methodology (GTM), we develop a process model which highlights: a) the key states of the process through which the relationship between the MOB seeker (the man) and the MOB (the woman) unfolds, b) the transitions between states, and c) the triggering conditions for the transitions from one state to another. This study also highlights key motivations of the individuals participating in the MOB process, the effect of power and the role it plays in the dynamics of the relationships, the status of women and how their status evolves during the MOB process, and the unique affordance provided by IT as the relationships evolve.